Cookie Policy

This Cookie Policy explains how GRR PROPERTIES LTD ("we", "us" or "our") uses cookies and similar technologies on our website at https://grrproperties.site/. It is designed to help you understand what these technologies are, why we use them, and the choices you have in relation to their use.

Cookies play an important role in delivering a smooth, secure and tailored experience when you browse our residential and commercial property listings, submit an enquiry, or manage your relationship with us as a tenant, landlord or investor.

2. What Are Cookies?

Cookies are small text files that are placed on your device (such as a computer, tablet or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies typically contain a unique identifier, the name of the website that set the cookie, and a value such as a randomly generated number. They may also store your preferences (for example, preferred language or region) so that a website can remember them between pages and visits.

Cookies can be:

Session cookies, which exist only while your browser is open and are deleted automatically when you close it.
Persistent cookies, which remain on your device for a defined period or until you delete them.
First-party cookies, which are set directly by the website you are visiting.
Third-party cookies, which are set by a domain other than the one you are visiting, often when a website uses external services such as analytics or embedded content.

3. Types of Cookies We Use

We may use the following categories of cookies on our website. The specific cookies in use may change over time as we improve our services, but they will always fall within these broad types:

3.1 Strictly Necessary Cookies

These cookies are essential to enable you to move around the website and use its core features. Without them, services you have asked for, such as accessing secure areas or submitting forms, cannot be provided. These cookies do not store personally identifiable information.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information such as which pages are visited most often, how long visitors spend on a page, and any error messages encountered. We use this information in an aggregated form to improve the performance, usability and relevance of our site.

3.3 Functionality Cookies

Functionality cookies allow the website to remember choices you make (such as preferred contact method or remembered form details in a secure session) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as saving a property to a shortlist where applicable.

3.4 Advertising and Targeting Cookies

Where used, these cookies may be set by us or our carefully selected partners to deliver advertisements that are more relevant to you and your interests, or to limit the number of times you see an advert. They may also help measure the effectiveness of our marketing campaigns, such as property promotion or landlord services awareness campaigns.

3.5 Security and Fraud Prevention Cookies

These cookies help us keep our website, forms and user accounts secure. They may, for example, assist in detecting unusual or suspicious behaviour, preventing unauthorised access, and protecting both tenants and landlords from fraudulent activity.

4. Why We Use Cookies

We use cookies and similar technologies for several reasons, all aimed at delivering a trustworthy and efficient experience for visitors and clients.

Optimising website functionality: to ensure key features, such as contact forms, enquiry submissions and navigation between service pages, work as expected.
Remembering your preferences: to store basic preferences (for example, cookie consent selections) so you do not have to set them again each time you visit.
Improving performance and user experience: to understand how the website is used, identify areas where visitors may struggle, and refine our content around residential, commercial, tenant and landlord services.
Supporting secure access: to help protect our systems, safeguard your data, and support secure forms and interactions with our team.
Measuring and improving our services: to assess how effective our property letting and management information is, so we can better serve landlords, tenants and investors.

5. Managing and Disabling Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences through your browser settings, and, where implemented, through the cookie banner and preference tools on our website.

Most web browsers allow you to:

See which cookies are set on your device.
Delete cookies individually or all at once.
Block cookies from specific websites.
Block third-party cookies.
Set your browser to automatically delete cookies when you close it.

Instructions for managing cookies can typically be found via your browser's "Help" or "Settings" menu. For convenience, you may find more detailed guidance at the following links (subject to change by browser providers):

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Safari (macOS): Preferences > Privacy > Cookies and website data

Please note that if you choose to block or delete certain cookies, some features of our website may not function correctly, and your experience may be less tailored. Essential cookies necessary for the operation of our website cannot usually be disabled via our on-site tools but can still be blocked in your browser if you wish (although this may impact core functionality).

6. Cookies We Set

The table below summarises key cookies that may be set when you visit our website. The exact cookies in use may vary as we continuously review and refine our technology stack to improve performance, security and user experience.

Cookie Name	Type	Purpose	Duration
grr_cookie_consent	Strictly Necessary	Stores your cookie preferences (e.g. which categories of cookies you have opted into or out of) so we can respect your choices on future visits.	Up to 12 months
grr_session_id	Strictly Necessary	Helps maintain a secure session while you navigate between pages and submit forms, ensuring information you provide is associated with a single visit.	Session (until browser is closed)
_ga	Performance / Analytics (Third Party – Google Analytics)	Used to distinguish unique visitors in order to generate aggregate statistics about how the website is used, helping us improve navigation, content and property service pages.	Up to 24 months
_gid	Performance / Analytics (Third Party – Google Analytics)	Records how visitors use the website on a per-session basis, such as pages visited and actions taken, to help us understand and enhance user journeys.	24 hours
_gat	Performance / Analytics (Third Party – Google Analytics)	Used to throttle the request rate to Google Analytics in high-traffic situations, helping maintain website performance.	1 minute

Where we implement additional tools (for example, for advanced booking, chat or marketing), we will seek to update this table to reflect any significant changes to cookie usage.

7. Third-Party Cookies

In addition to the cookies we set directly, third-party cookies may be set when you visit our website. These cookies are controlled by the relevant third party and are subject to their own privacy and cookie policies.

Examples of third parties that may set cookies through our website include:

Analytics providers (such as Google Analytics) that help us understand how visitors use the site.
Advertising or social media partners where we utilise their platforms or tools to promote our property letting, management or advisory services.

Third-party cookies may track your use of multiple websites and are generally used to build a profile of your interests and show you relevant content or adverts. We do not control how these third parties use their cookies, and we recommend that you review their respective privacy and cookie notices for more information.

When you first visit our website, you may see a cookie banner or notice that explains how we use cookies and provides you with options to accept or manage non-essential cookies. By choosing to accept certain categories of cookies, you consent to their use as described in this policy.

You can withdraw or modify your consent at any time by adjusting your cookie preferences (where a preference centre is provided) or by changing your browser settings, as described in the section on "Managing and Disabling Cookies" above.

Please be aware that withdrawing consent for certain types of cookies may affect your ability to fully experience our website, particularly where such cookies support functionality or help us diagnose and resolve issues.

We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use, legal or regulatory requirements, or improvements to our property letting and management services.

Any changes will be posted on this page with an updated "Last updated" date. Where appropriate, we may also notify you of significant changes through a notice on our website or, where we have your contact details and the change is material, by email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences.

If you have any questions about this Cookie Policy or our wider approach to privacy and data protection, please contact us using the details below:

GRR PROPERTIES LTD
83 Roseville Road,
Hayes, England, UB3 4QZ
Phone: +44 20 7353 6170
Email: [email protected]

For further information about how we handle personal data, please also refer to our Privacy Policy. You can learn more about our wider services for tenants, landlords and investors by visiting our Services, Tenants, Landlords and Advisory pages.